Last updated: June 2025
Please read these Terms of Service carefully before using the GRACÉA website or placing an order. By accessing our website or purchasing from us, you agree to be bound by these terms. GRACÉA is a trading brand of ClydeWise Ltd., registered in Scotland (Company No. SC851801). Our registered address is in Glasgow, Scotland. You can contact us at hello@gracea.co.uk.
Our website is intended for personal, non-commercial use. You may not use our website for any unlawful purpose or in any way that could damage, disable, or impair the website or interfere with any other user's use of it.
You must be at least 18 years old to place an order on our website. By placing an order, you confirm that you meet this age requirement.
We make every effort to display our products as accurately as possible, including descriptions, images, and pricing. However, product colours may appear slightly different on screen depending on your device settings. Images are for illustrative purposes and the actual product may vary slightly in appearance.
We reserve the right to modify product descriptions, specifications, and pricing at any time without prior notice. Any changes will not affect orders that have already been confirmed.
When you place an order on our website, you are making an offer to purchase the products you have selected. We will send you an order confirmation by email, but this does not constitute acceptance of your order. Acceptance occurs when we send you a dispatch confirmation.
We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or stock unavailability. If we cancel your order, we will notify you promptly and issue a full refund.
All prices on our website are shown in pounds sterling and include VAT where applicable. Shipping costs are shown separately at checkout.
We accept payment by major credit and debit cards, and any other payment methods displayed at checkout. Payment is taken at the time of placing your order. All payment transactions are processed securely through our payment provider.
All content on the GRACÉA website, including the brand name, logo, product descriptions, images, graphics, and text, is the property of ClydeWise Ltd. and is protected by copyright and trademark law. You may not copy, reproduce, distribute, or use any of our content without our prior written permission.
To the fullest extent permitted by law, ClydeWise Ltd. shall not be liable for any indirect, incidental, or consequential loss arising from your use of our website or products. Our total liability to you in connection with any order shall not exceed the value of that order.
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.
Nothing in these Terms of Service affects your statutory rights as a consumer under UK law, including your rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.
These Terms of Service are governed by and construed in accordance with the laws of Scotland. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the Scottish courts.
We may update these Terms of Service from time to time. The updated version will be posted on this page with a revised date. Your continued use of our website after any changes constitutes your acceptance of the updated terms.